Westlake Ace Hardware

Great service and friendly staff, they always apply my couponsandhelp with find all the parts that i need. Keep up the great work and i will definitely shop here again.

When NFM customer service sucked, Ace team came in like a superhero to save the day. The team was phenomenal and clearly customer service is what brings me back. They’ve got me as a returning customer as will be my dogs

This is a really good hardware store. Plenty of employees. Great service. They have everything. The plants look great and the prices are good too.

Beware: they will not honor their own prices online, even when specifying this particular location on the website. I found an item I wanted, it said it was available at this store for $22. Show up, they want $29 and won't honor their own website listing this price for their location. Not cool. The said that they were at the mercy of corporate HQ, which may be true, but the end result is you will pay a premium to shop local. They explained that I could "purchase online for a local pickup" and get the price. So, exactly what I want to do when shipping, spend 5 minutes entering 20 pieces of information on my cell phone standing in the hardware store (to have it wipe all my info out once because I entered one item incorrectly.. nice..) I feel for you if HQ is to blame, but the end result is a bad experience at your store. Feel free to pass this review on to them.

Excellent selection of products. The staff is always knowledgeable, friendly, and helpful. The store is new and immaculate. The only downside is prices are a little higher than the big box stores.